BTC Code of Conduct and Ethics Booklet V5.0 Page 22 of 33 Dec 2023 i) Keep notes of /and appropriately file any informal or formal discussions relating to conduct issues and maintain confidentiality 3.3 Instructors and Employees will: a) Take full personal responsibility for maintaining a standard of conduct in line with BTC expectations, policies and procedures b) Co-operate with any investigation being carried out into their own or others’ alleged misconduct c) Attend and take part in any disciplinary investigation meeting or hearing and be prepared to put forward their version of events and/or explain their conduct fully, honestly and truthfully d) Maintain confidentiality 3.4 Investigating Officers will: a) Seek guidance from BTC management team as appropriate b) Ensure the provision of a complete, thorough investigation report, within a recommended timeline and to a high standard c) Advise the relevant senior manager of any potential conflict of interest that might prejudice a fair investigation d) Make a recommendation to the manager who will chair any disciplinary hearing as to whether or not there is a case to answer e) Will normally attend disciplinary hearings to present the management case f) Maintain contact with an employee who is suspended, where appropriate g) Maintain confidentiality 4 TYPES OF MISCONDUCT Some examples are given below of what may constitute misconduct or gross misconduct. These lists are not exhaustive and each case will be decided individually. Misconduct and gross misconduct can take place in a number of forms, for instance, verbally, in writing or online such as on social media websites. 5 MISCONDUCT Depending upon the severity, the appropriate disciplinary sanction for the misconduct issues below can range from formal warnings to dismissal with notice. In addition, the issues below may also amount to gross misconduct, depending on the circumstances and your role: • poor time-keeping; • failure to comply with BTC’s policies and procedures; • cancelling a session at short notice or failing to attend a booked session; • failure to carry out reasonable management instructions; • disruption to other instructors/employees carrying out their duties; • reckless damage to or loss of BTC’s property; • rudeness to other colleagues, staff, customers, parents or other third parties; • smoking in non-designated areas of BTC’s premises;
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