BTC Code of Conduct and Ethics Booklet V5.0 Page 14 of 33 Dec 2023 1. INTRODUCTION 1.1 The British Taekwondo Council (BTC) is committed to ensuring that all staff are supported and developed so that they can achieve and deliver their best possible standard of work. This policy is designed to encourage and maintain high standards of capability, efficiency and work performance so as to ensure excellent training and support for students. 1.2 This document provides a fair and objective structure for managing an employee’s work performance where it falls below an acceptable level. If work performance relates to sickness absence, please refer to the Absence Management Policy. Any issues of capability and conduct will be dealt with through the Disciplinary Policy. 2 SCOPE The Policy and Procedure set out in this document applies to all BTC instructors and employees. We reserve the right to review and amend this Policy as and when required. 3 ROLES AND RESPONSIBILITIES 3.1 The BTC Independent Non-Executive Chair (INEC) has overall responsibility for the maintenance of high standards of performance within BTC. The Chief Executive Officer (CEO) has responsibility in operational activities. Head of BTC Member Organisations are responsible for the overall maintenance of high standards of instruction and performance within their organisation. The authority to dismiss under this policy rests with Heads of BTC Member Organisations, Senior Managers and the BTC Board Nominations Committee within BTC. 3.2 Heads of BTC Member Organisations, Senior Managers and BTC Board will: a) Set and maintain clear, fair and consistent standards of performance at work. b) Deal with under performance as and when it arises and inform employees when their training or work is falling below expectations in an appropriate and constructive way. c) Bring the Capability Policy and Procedure to the attention of employees. d) Be aware of and refer to the company’s Absence Management Policy in terms of health-related poor performance. 3.3 Instructors and employees will: a) Co-operate with their manager to resolve any problems which are identified in relation to their performance. b) Co-operate with any investigation under the Capability Policy and all reasonable management instructions and support whilst performance issues are being managed
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